About Theonys
Built for governed, observable integrations
Theonys provides a unified integration layer for ServiceNow. It standardises patterns, embeds transparent observability, and reduces support load by detecting and containing issues before they reach 1st or 2nd line.
Why Theonys exists
Integration work in ServiceNow is often inconsistent, difficult to govern, and expensive to support. Theonys solves this by providing a cohesive framework with consistent patterns, transparent observability, and operational guardrails.
This creates predictable behaviour, accelerates diagnostics, and reduces unnecessary support escalation. Issues surface earlier, and support only becomes involved once a real fix is known.
- Make things easier
- Be transparent
- Be as helpful as possible
Mike is a senior architect and integration specialist with a proven track record delivering large-scale, high-reliability ServiceNow integration programmes. He has provided architectural leadership and technical oversight across enterprise environments, defining standards, shaping integration strategy, and guiding teams toward predictable, well-governed outcomes. His work focuses on reducing operational complexity, strengthening platform resilience, and enabling organisations to build integrations that are easier to support, easier to maintain, and easier to evolve.
Engagements are structured, predictable, and collaborative.
- Clear delivery phases
- Strong architectural guardrails
- Direct and transparent communication
- Progress that is easy to follow
- Rapid identification and containment of issues
- Guidance that reduces long-term dependency
Whether adopting a single product or the entire Theonys suite, the objective is the same: create an integration landscape that is easier to operate, easier to support, and easier to evolve.