Durable outbound delivery
Ekpo delivers reliable webhooks for ServiceNow
Outbound delivery engine with durable queues.
Durable queues, retries, backoff, and idempotency keep outbound delivery predictable. Pair with Tora for telemetry and with Thema for consistent envelopes.
Durable outbound delivery with retries, backoff, and rate awareness so downstream APIs never overwhelm your instances.
Delivery cursors, correlation IDs, and replay-friendly logs align with Tora observability for faster diagnosis.
Thema envelopes travel with every outbound call so consumers get predictable success/error contracts.
How it works
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1
Shape + sign
Requests are shaped with Thema envelopes and signed headers before dispatch.
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2
Durable queue
Retries with exponential backoff, delivery cursors, and idempotency keys prevent duplicates.
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3
Observability
Ekpo forwards execution telemetry into Tora, keeping outbound and inbound paths correlated.
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4
Safe logging
Policy-aware logs redact sensitive fields while preserving triage detail.
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5
Replay
Replay recent deliveries for downstream teams without reinventing payloads.
Outcomes
Predictable delivery
Backoff and idempotency prevent storms and duplicate processing.
Faster triage
Correlation IDs across Thema, Tora, and Ekpo speed up incident diagnosis.
Lower support load
Support sees governed envelopes and enriched logs before escalation.
- Outbound webhooks need guaranteed delivery and replay.
- Security teams require predictable envelopes and redaction.
- You already run Thema (required) and want Tora telemetry.
- Thema provides envelopes and canonical codes for every outbound call.
- Tora attaches execution traces and guardrails for observability.
- Koda documents outbound contracts; Pyla consumes callbacks with the same envelopes.
Next steps
Get Ekpo on the ServiceNow Store with Thema (required), then pair with Tora for full-path observability.